Practice Management and Health Systems Education

  • Bimonthly clinic management meetings with all staff, nursing, residents and faculty over three years.

  • 12 hours education in practice management during a weekend in October for R3 residents: interviewing, how to write a CV, malpractice insurance, how to choose a practice, evaluating a contract. All taught by outside professionals in the field: lawyers, past graduates & faculty.

  • Two week rotation by all R3 residents done together as a class in January of the final year of training. All residents do a quality improvement project in diabetes longitudinally over 4 months following this rotation. The two weeks provides study on employment law, record keeping and billing, personal finance, patient scheduling and office efficiency, patient safety and medical care quality as well as patient satisfaction among others.

 

Quality Improvement

Swedish Cherry Hill Family Medicine Residency seeks to prepare physicians to incorporate Quality Improvement (QI), Practice Improvement, patient safety, and high value care concepts into their current and future clinical care.

  • Residents will complete at least one clinic-based QI project by graduation. The residents will be formulating ideas for their project at the end of R1 year, and start working on their project at the midway through their R2 year (especially by Block 10, in their Behavioral Health/Practice Management block) and present their work by mid R3 year. Residents will learn QI tools to build their projects through facilitated learning activities during site didactics, and they will workshop their projects during the QI seminars over the course of residency.

  • In their second year, they will work on and complete their Practice Improvement modules, which will allow them to sit for ABFM Board certification in April of their R3 year.